Guest Post by Cyndi Thomason of bookskeep To generate loyalty from customers and employees, Easy customer service is better than Exceptional customer service. This is a major tenant of Roger Dooley, author of the recent book, Friction, and previously, Brainfluence. Dooley was recently a keynote speaker and workshop presenter at this year’s ProfitCon event. He made several important points, but this one really […]

There was a time when shopping only took place one of two ways for most people: you either ordered items out of a catalogue and waited weeks or even months for them to arrive, or you drove to a store and shopped in a brick and mortar building. Today both of those options still exist, […]

Guest Post by Cyndi Thomason of bookskeep Recently, I was contacted by an ecommerce seller who had read my book and implemented Profit First. They wanted my opinion about using their Sales Tax and/or Profit Account for purchasing inventory in preparation for Q4. They pointed out that it is cheaper to use this money that […]

As with most employees of small companies, we get asked a lot of questions about what it’s like to work at InventoryLab. We thought it would be fun to share some of the most frequently asked questions we’ve gotten from friends, family, and customers alike. How do you work as a completely remote company? Isn’t […]

We’re already halfway through summer, but it’s never too late to hit the road for some FBA sourcing adventures! Whether you only travel a couple of times a year, live the RV life full-time, or something in between, great sourcing opportunities are everywhere if you know where to look! How Do I Source From the […]

With the invention of social media, how and where we do business has dramatically shifted. Before business owners could establish, promote, and advertise their business with the click of a few buttons, they had to rely on newspapers, television, mailings, and local signage to get the same exposure. As of early 2019, The Pew Research […]

Guest Post by Cyndi Thomason of bookskeep As business owners, we often concentrate on our top line sales number. We use this number as a measuring stick of sorts for how well our business is doing; how successful we are. As a member of several seller Facebook groups, I see it is a point of […]

As we near the 243rd anniversary of America’s independence from Britain on July 4th, we thought it only made sense to look at the spending habits of Americans. Understanding where and how Americans are spending their money might help you see higher selling potential and profit! Who IS the American Consumer? To understand how Americans […]